Fortune Smiles
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A support professional and an adult preparing a meal together in a warm, light-filled kitchen.
PERSONALISED CARE. SHARED POSSIBILITIES.

A little support.
A world of
possibility.

Care that sees the person.
Support that opens up life.

Find supportMake a referral
Here to make a difference? Work with us
YOUR LIFE. YOUR AMBITIONS.We’re here for your next chapter.
HELLO, WE’RE FORTUNE SMILES

Everyone deserves to feel
supported. And to feel like themselves.

We help people on their pathways to independence, with thoughtful care and support shaped around individual lives. Because the things that matter to you should matter to your support team, too.

Get to know us
FIND YOUR WAY FORWARD

How can we help?

Explore our services
An adult woman and a support professional potting herbs together in a community garden.01

Learning Disabilities

Explore support
An older woman talking with a support professional over tea in a light-filled living room.02

Elderly Care

Explore support
Support professionals listening and planning together in a warm community office.03

Complex Needs

Explore support
Two adult women in relaxed conversation while walking through a leafy UK park.04

Mental Health

Explore support
A young adult working on a laptop alongside a mentor at a community studio table.05

Young People

Explore support

Not sure where to start? We’re here to listen.

An adult painting a ceramic bowl while a support professional sits alongside in a sunlit pottery studio.
MORE THAN CARE

The everyday.
The extraordinary.
Your kind of life.

Everyday moments. Extraordinary possibilities. Your life. Your way.

A meal made together. A new friendship. The confidence to take the next step. We believe in support that recognises your strengths and makes room for what matters.

Our approach to support
THE FORTUNE SMILES APPROACH

Good care starts
with seeing you.

Different lives. Different ambitions.
The same commitment to thoughtful,
personalised support.

01

Excellence

Thoughtful care delivered consistently, professionally and with purpose.

02

Aspiration

Recognising potential and creating space for personal goals.

03

Partnership

Working together with individuals, families, staff and commissioners.

04

Trust

Acting with integrity, openness, respect and genuine accountability.

05

Tailored support

Seeing each person and responding to their individual needs.

06

Professionalism

Building warm relationships through skilled, positive and reliable care.

A REASSURING FIRST STEP

Let’s find a way forward.

You don’t need to have every answer.
We can start with a conversation.

  1. 01

    Get in touch

    Tell us what you need, in a way that suits you.

  2. 02

    Understand needs

    Help us understand what matters most to you.

  3. 03

    Explore support

    Explore suitable support and options together with us.

  4. 04

    Move forward

    Agree the right next steps for your support.

IN THEIR OWN WORDS

Real voices.
Personal possibilities.

01 / 08
The support we received was genuinely thoughtful and reassuring. Everything was handled with care, patience and a real understanding of what our family needed.
Name withheld for privacy
From the very beginning, we felt listened to and supported. The team made a difficult situation feel much more manageable and always treated us with kindness and respect.
Name withheld for privacy
What stood out most was the level of care and attention. We never felt rushed, and there was always someone available to answer questions and guide us through the process.
Name withheld for privacy
The service has made such a positive difference to our family. The support feels personal, consistent and genuinely centred around the individual.
Name withheld for privacy
We were looking for a service we could trust, and Fortune Smiles gave us that confidence. Communication has been excellent and the support has always felt professional and compassionate.
Name withheld for privacy
The team took the time to understand exactly what was needed rather than offering a one-size-fits-all approach. That personal attention made a huge difference.
Name withheld for privacy
We have been really impressed with the quality of support and the way everything has been organised. It feels caring, professional and dependable.
Name withheld for privacy
Fortune Smiles has given us real peace of mind. Knowing that the right support is in place and that our concerns are listened to has been incredibly reassuring.
Name withheld for privacy
Three support professionals sharing ideas around a table in a warm community office.
DO WORK THAT MATTERS

Your compassion.
Someone’s possibility.

Bring your empathy, patience and ambition to work with Fortune Smiles. Explore care, nursing and support opportunities.

Work with us
HERE TO HELP YOU TAKE THE NEXT STEP

A conversation can
change what’s possible.

For individuals, families, social workers,
local authorities and commissioners.

I’m looking for supportI’m referring someoneI’d like to speak to the team0333 188 0899