OUR RESPONSIBILITIES

Care for people.
Care for our future.

Corporate information, policy enquiries and our published pathway towards lower carbon emissions.

FORTUNE SMILES

Accountability and trust.

We are committed to acting with integrity and transparency, working in partnership with the people who use our services, their families and commissioners.

Company number: 13175917
Contact address: 20 Millhaven Close, Chadwell Heath, Romford, RM6 4PL
Email: info@fortune-smiles.co.uk
Telephone: +44 333 188 0899

CARBON REDUCTION PLAN

A pathway to
net zero by 2050.

Our published plan sets out short-, medium- and long-term targets. It focuses on electric vehicles, energy efficiency, renewable electricity and reducing supply-chain emissions.

The commitments below are published targets. They are not a statement that these milestones have already been achieved.

01 · SHORT TERM

2025–2030

  • Transition 50% of the vehicle fleet to electric vehicles.
  • Conduct energy audits across facilities.
  • Switch to certified renewable electricity suppliers.
  • Introduce remote-working policies for administrative staff to reduce commuting emissions.
02 · MEDIUM TERM

2031–2040

  • Fully electrify the vehicle fleet.
  • Retrofit care homes with high-efficiency heating, ventilation and air-conditioning systems.
  • Work with suppliers to reduce upstream emissions.
  • Begin purchasing verified offsets for residual emissions.
03 · LONG TERM

2041–2050

  • Achieve zero emissions from direct operations and purchased energy (Scopes 1 and 2).
  • Minimise wider supply-chain emissions (Scope 3) through circular procurement.
  • Invest in nature-based solutions and carbon-removal technologies.
  • Seek independent third-party net-zero certification.

For the latest progress information or supporting documentation for procurement, please contact the team.

POLICY ENQUIRIES

The right information,
from the right people.

For current policies, safeguarding information or documents required for due diligence, please contact Fortune Smiles. We can discuss the information needed for your enquiry.

Request policy information

Using this website.

HERE TO HELP YOU TAKE THE NEXT STEP

A conversation can
change what’s possible.

For individuals, families, social workers,
local authorities and commissioners.